These Terms and Conditions govern your use of the Hutchins Psychology Services Ltd website (www.hutchinspsychology.co.uk) and your engagement with our therapy, supervision, and professional training services. By accessing or using our website and services, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

Hutchins Psychology Services Ltd (“we”, “our”, or “us”) is a UK-based organisation providing online psychological therapy, EMDR supervision, and professional development services.

Contact details:
Email: info@hutchinspsychology.co.uk
Website: www.hutchinspsychology.co.uk

2. Professional Standards

All therapy and supervision services are delivered by Dr Jonathan Hutchins, Chartered Clinical Psychologist and EMDR Europe Accredited Consultant, in accordance with the professional and ethical guidelines of the Health and Care Professions Council (HCPC), British Psychological Society (BPS), and EMDR Europe Association.

3. Use of This Website

The content of this website is for general information only. While every effort is made to ensure accuracy, information provided should not be considered medical or psychological advice.
Use of any information or materials on this website is entirely at your own risk, and we are not liable for any loss or damage arising from reliance on such information.

You agree not to:

• Use this site in any way that may cause damage or impair availability or accessibility.

• Copy, reproduce, or distribute website content without prior written consent.

• Use the site to transmit harmful, defamatory, or unlawful material.

4. Services Provided

We offer:

• Online EMDR Therapy – for clients seeking psychological treatment and trauma recovery.

• EMDR Supervision – for therapists and practitioners seeking accredited professional guidance.

• Workshops & CPD – for professionals aiming to enhance their skills and knowledge.

All sessions are delivered online using secure, encrypted platforms. Specific service details, pricing, and booking procedures are outlined on the relevant pages of our website.

5. Booking and Payment

• Bookings can be made directly through our online booking system or via email.

• Payment terms will be confirmed before each session or workshop.

• Fees must be paid in full prior to the start of each booked session or event unless otherwise agreed in writing.

• For therapy clients, payment may be invoiced following assessment if appropriate.

6. Cancellations and Refunds

We understand that unexpected events may arise.

• Therapy and Supervision: Cancellations made with at least 48 hours’ notice will not incur a charge.

• Cancellations made within 48 hours or non-attendance may be charged in full.

• Workshops & CPD: Refunds may be available if notice is given at least 7 days prior to the event.
  For full details, please refer to our Refund Policy page.

7. Confidentiality and Data Protection

All information shared during therapy or supervision is treated with strict confidentiality and handled in accordance with the Data Protection Act 2018 and UK GDPR.
Exceptions to confidentiality apply if there is a serious risk of harm to yourself or others, or if required by law.

For details on how personal data is stored and used, please see our Privacy Policy.

8. Liability

While every effort is made to provide professional, evidence-based services, Hutchins Psychology Services Ltd does not guarantee specific outcomes from therapy or supervision.
We accept no liability for loss or damage resulting from use of the website, services, or materials provided, except as required by UK law.

9. Third-Party Links

Our website may include links to external websites for your convenience. We do not control or endorse these websites and are not responsible for their content or data handling practices.

10. Intellectual Property

All website content, including text, images, graphics, and logos, is owned by or licensed to Hutchins Psychology Services Ltd and protected under UK copyright law.
You may not reproduce, distribute, or commercially exploit any material without written permission.

11. Complaints Procedure

We are committed to providing a high-quality service. If you are dissatisfied, please contact us at info@hutchinspsychology.co.uk to discuss your concern.
If your complaint cannot be resolved directly, you may contact the Health and Care Professions Council (HCPC) or the British Psychological Society (BPS).

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Updates to These Terms

We may update these Terms and Conditions periodically. The latest version will always be available on this page, with an updated “Last updated” date.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact:
Hutchins Psychology Services Ltd
📧 info@hutchinspsychology.co.uk
🌐 www.hutchinspsychology.co.uk